pesqq Casino & Sportsbook Data Care

This page describes what we collect when you use pesqq and how we keep that data protected. We understand that your privacy matters—your email, identity documents, payment methods, and betting history are sensitive. Our commitment is to collect only what we need, use it only for the purposes we describe, and safeguard it with standard security practices.

We at pesqq operate across Indonesia, serving account holders in Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta, among other supported regions. Your data may be stored on servers located outside your jurisdiction, and we share certain information with payment processors, compliance teams, and game providers as necessary to deliver our service. This policy explains those practices and your rights.

What Data We Collect on pesqq

We collect data in three categories: account information, payment information, and behavioral information.

Account information: We collect your email address, full legal name, identity card number (KTP), date of birth, residential address, and phone number. These are required for Know Your Customer (KYC) verification, which protects both pesqq and our account holders from fraud and ensures compliance with local law. We also collect your username and account password (encrypted).

Payment information: When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we record the payment method, transaction ID, deposit amount, and timestamp. We do not store your full payment credentials (e.g., bank account numbers or card numbers)—those are handled directly by your payment provider or your bank. When you request a withdrawal, we record the withdrawal method, amount, and status.

Behavioral information: We log your login times, games played, stakes wagered, outcomes, and session duration. This data helps us detect fraud, comply with anti-money-laundering regulations, and improve our service. We also collect your device type, browser, IP address, and approximate location (country/region level, not street address).

Cookies and Tracking

We use cookies to remember your login state, language preference, and betting history on pesqq. We do not sell this data to third parties. Third-party analytics partners may also set cookies to measure site traffic and user behavior; you can opt out via your browser settings.

How We Use Your Data and Who We Share It With

We use your data for five primary purposes.

Service delivery: We need your account information to create your pesqq account, verify your identity, process deposits and withdrawals, and settle your bets.
Compliance: We use your data to comply with local law, anti-money-laundering (AML) regulations, and Know Your Customer (KYC) requirements. We may share your information with government authorities if required by law.
Fraud prevention: We analyze your account activity to detect suspicious behavior, prevent account takeover, and block fraudulent transactions.
Game operations: Our game providers (e.g., slot game studios, live-dealer studios, sportsbook data providers) receive information about your play to settle outcomes and provide you with accurate odds and results.
Customer support: Our support team accesses your account history to resolve disputes, answer questions, and assist with deposits, withdrawals, and account issues.

We share your data with the following third parties:

Payment processors: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet receive your transaction data to process deposits and withdrawals. They may store this information according to their own privacy policies.
Game providers: Live-dealer studios, slot game developers, and sportsbook data vendors receive information about your play to calculate odds, settle bets, and ensure game integrity.
Compliance and legal partners: We may share your information with compliance consultants, accountants, and legal advisors to ensure pesqq operates within local law.
Data processors: We may use third-party cloud hosting, email services, or analytics platforms that process your data on our behalf. These processors are contractually bound to maintain confidentiality.

We do not sell your personal data to advertisers, data brokers, or marketing companies. We do not share your data with external parties for their own marketing purposes.

Key takeaways

We collect account, payment, and behavioral data needed for pesqq operations and compliance
We share data with payment processors, game providers, and compliance partners
We do not sell your data to third parties for their own use
Your data may be stored outside your jurisdiction on secure servers
We use encryption and standard security practices to protect your information

Your Rights and Data Retention on pesqq

We at pesqq undertake to respect your data rights within the bounds of applicable law. You may request access to your personal data held by pesqq—we will provide a copy within a reasonable timeframe. You may request correction if your information is inaccurate. You may request deletion of your account and associated data, subject to legal retention requirements (we must keep certain records for AML and compliance purposes).

We retain your account information as long as your account is active. After account closure, we retain certain data (transaction records, identity verification documents) for a minimum of five years to comply with local financial regulations. We delete behavioral data (login history, game session logs) after a shorter retention period unless required for legal or compliance purposes.

If you wish to exercise your data rights—to access, correct, or delete your information—contact our support team via the pesqq website. We will respond within a reasonable timeframe and explain any legal reasons we cannot fulfill your request.

Our servers may sit outside your jurisdiction. By using pesqq, you acknowledge that your data may be transferred to and stored in countries outside Indonesia, including regions with different data protection standards. We undertake to apply the same security practices regardless of server location.

This privacy policy applies to all pesqq users, regardless of location. Our services are available only where local law permits. Users are responsible for verifying that their use of pesqq complies with their own jurisdiction's data protection and gaming laws. We do not intentionally collect data from users in jurisdictions where pesqq services are prohibited.

If you have questions about how pesqq handles your data, contact our support team. If you believe we have mishandled your information, you may lodge a complaint with our support team or with your local data protection authority. We are committed to transparency and will work to resolve data-related concerns.